Scan the code to manage customers! Shuntong Network's new system solves pain points in enterprise customer management

In traditional customer management, field personnel carry paper record tools and spend time organizing information after returning to work. Customer data is scattered across different carriers and follow-up nodes are prone to omission, which has long plagued various enterprises. The latest customer follow-up management system developed by Shuntong Network, with "scan code management" as the core breakthrough point, is providing efficient solutions for these industry pain points. In the scenario of "One Code Pass", customer management is "lightweight". Shuntong Network has built "QR code" as the core operation entrance for customer management, adapting to diverse business scenarios such as exhibition customer acquisition, store reception, and field visits. Three key actions can be completed by scanning the code: real-time update of dynamic information: key content such as customer demand changes and project progress can be entered into the system in real time by scanning the code, automatically synchronized to the enterprise's exclusive database, completely replacing the traditional Excel spreadsheet manual filling mode, greatly reducing information entry delay and human errors, and improving customer data update efficiency. Accurate landmark positioning: For field follow-up scenarios, the system supports scanning codes to mark customers' actual locations, combined with built-in map visualization functions to generate customer distribution heat maps, helping teams optimize field route planning, reduce ineffective travel time, and invest more time in deep communication with customers. Instant sedimentation of potential customer leads: In traffic concentration scenarios such as exhibitions, potential customer information can be quickly recorded by scanning codes, including basic contact information, core demand preferences, and other content. The system will automatically generate potential customer files with classification tags, avoiding the resource waste problem of "business card accumulation but no follow-up" in the traditional mode. Data integration+intelligent reminders, revitalizing customer assets. In traditional customer management models, customer information is often scattered across different carriers such as employee laptops, chat records, emails, etc., forming difficult to connect data islands, resulting in incomplete customer profiles and insufficient follow-up continuity. Through technological integration, the Shuntong system has completely broken down these information barriers and built a complete "customer digital archive": the system can automatically associate scanned data with multi-channel information such as enterprise WeChat and email, generating a 360 ° complete customer profile containing basic customer information, historical communication records, and demand tags, allowing the team to comprehensively grasp customer situations. At the same time, the system has a built-in intelligent reminder function that supports preset important customer milestones (such as cooperation anniversaries, project critical cycles, etc.), and automatic pop-up prompts for follow-up visits upon expiration; For customers who have not been followed up for a long time, exclusive wake-up task push will also be triggered, effectively reducing the risk of business opportunity loss and improving the timeliness and accuracy of customer follow-up. In addition, the system fully digitizes and stores customer assets, no longer relying on individual employees' memories or personal records. Even if there are personnel changes, the new team can quickly understand the customer's past connection situation through the system, ensuring the continuity of customer service and stabilizing the core customer resources of the enterprise. Lightweight deployment reduces costs and adapts to the complex deployment process and professional technical maintenance needs of small and medium-sized enterprises compared to traditional CRM systems. The Shuntong Network Customer Follow up Management System adopts a lightweight design, allowing enterprises to quickly generate exclusive QR code templates after registration without the need for additional technical teams, greatly reducing the threshold for use. At the cost control level, the system achieves paperless management through scanning codes, reducing expenses such as paper records, document printing, and express delivery; At the same time, the automation of processes such as information entry and node reminders has replaced some manual operations, helping enterprises improve customer management efficiency without increasing labor costs. For small and medium-sized enterprises in retail, building materials, services, education and training, this "low-cost, high-efficiency" model can quickly adapt to business needs and help enterprises focus their resources on core business development. The product manager of Shuntong Network stated, "Our core goal is to solve the core pain points in enterprise customer management with simple and easy to operate functions. This system is not only a tool, but also an 'intelligent assistant' that helps enterprises activate customer value and improve operational efficiency." Currently, the system has been adapted to multiple industry business scenarios, and from practical application feedback, it can help enterprises improve customer data organization efficiency by an average of over 50%, reduce customer follow-up omission rates, and reduce human and material costs related to customer management. In the current era of accelerated digital transformation, Shuntong Network's lightweight and highly adaptable customer follow-up management system, with its precise insight into industry pain points and practical functional design, is becoming an important help for more and more enterprises to reduce costs, increase efficiency, and deeply cultivate customer value.